Culture of Care Summit

Join in Room 1

9-9:20 a.m. PT

Join Drs. Gary Packard, Blake Naughton, Tony Farrell, Michelle Rosser-Majors, and Dan Augusto as they kick-off the 2025 UAGC Culture of Care Summit.

Session Leads: Dr. Gary Packard, Senior Vice Provost for Online Initiatives; Dr. Blake Naughton, Vice Provost for Academic Affairs, Teaching, and Learning for Online Initiatives; Tony Farrell, Ph.D., Michelle Rosser-Majors, Ph.D., and Dan Augusto, Ph.D., Ed.D. 
 

Join in Room 5

9:25-10:30 a.m. PT
View Pre-recorded Session in advance.

This 25-minute session may be viewed in advance  or during this time period.

Dr. Metz will review the topic of trauma-informed practices, the basic principles of a trauma-informed approach, and how to use it in an online classroom environment to promote a Culture of Care taking questions after the recording has finished.

Session Lead: Dr. Cara Metz
Session Format: Pre-recorded
Sub-Theme: Actions Supporting CARE
 

Join in Room 1

9:40-10:15 a.m. PT

Join Dr. Naughton and Dr. Simmons as they answer questions associated with uniting organizations through a lens of CARE.

Session Leads: Dr. Blake Naughton, Vice Provost for Academic Affairs, Teaching, and Learning for Online Initiatives and Caleb Simmons, Ph.D., Executive Director of Online Education
Session Format: Panel
Sub-Theme: Empowering Leaders to CARE
 

Join in Room 2 

10-10:20 a.m. PT

This 15-minute session with 5 minutes of Q & A will unlock your potential with a strength-based approach to leadership. In this session, leaders, managers, and executives will discover practical strategies to transform their leadership style, enhance team engagement, and boost morale. Learn how to create a Culture of Care that drives lasting organizational success and well-being.

Session Leaders: Dr. Ashley C. Jordan
Session Format: Flash Presentation
Session Sub-Theme: Empowering Leaders to CARE
 

Join in Room 4 

10-10:30 a.m. PT
Live Q/A begins at 10:20 a.m. PT
View Pre-Recorded Session in advance.

This 25-minute session may be viewed in advance  or during this time period.

Fostering trust and belonging in today’s diverse and dynamic organizations requires leaders who inspire, support, and nurture their teams. This presentation will explore how empowering leaders to embrace a Culture of Care can create ripple effects that strengthen organizational cohesion and enhance individual well-being. Through real-world examples and actionable strategies, attendees will learn to practice empathetic listening, communicate transparently, and create inclusive spaces where everyone feels valued and supported.

Session Lead: Mary Anne Broner, Ph.D., MBA
Sub-Theme: Empowering Leaders to CARE
 

Join in Room 1 

10:20-10:50 a.m. PT

“I am NOT using AI!” If you are feeling concerned about the use of AI in education or the workplace, this session is for YOU! Dr. Rosser-Majors will share the history of resistance to technology advances, offer ideas to help others to learn responsible AI practices, and create hope for potential positive results in the workforce and for learners when they have the knowledge to use advancement to benefit their careers and organizations.

Session Lead: Dr. Michelle Rosser-Majors, Assistant Dean, Professor
Session Format: Speaker session
Sub-Theme: Daring to Transform
 

Join in Room 3 

10:20-10:45 a.m. PT

This 25-minute session focuses on remote employees (faculty, staff, and leadership) in higher education. Working in isolation and socially disconnected from your colleagues can lead to questions about belonging and worthiness, feeling burned out, disconnected, or experiencing poor work-life balance. This session will provide actionable strategies to incorporate into your work life. Together, remote teammates can truly create a Culture of Care for not only students but for ourselves and for our colleagues as well.

Session Lead: Dr. Heather Pederson
Session Format: Flash Presentation
Sub-Theme: Actions Supporting CARE
 

Join in Room 2 

10:30-11:30 a.m. PT

Start transforming your workplace from within!  Join us in exploring some actionable steps you can take immediately to help others feel valued, supported, and motivated to perform at their best and drive positive change in the workplace! This 60-minute panel consists of UAGC alumni who are leaders from U.S. Bank, Cox Auto, HumanGoodU, and SoCalGas. Brittny Ferguson (U.S. Bank) will lead the discussion as facilitator and contributor, which will uncover actionable strategies that every individual contributor can do to create a culture where individuals and teams feel valued, supported, and motivated to perform at their best.  

Session Facilitator: Brittny Ferguson, Assistant Vice President | Sales Support Manager for U.S. Bank, UAGC MBA Alum, Class of 2020 l View her UAGC story here.

Session Panelists: 
Heidi Beeman, Team Manager, Instructional Design & Creative Services for SoCalGas, UAGC MBA Alum, Class of 2024; Jessica Smith, Director of Inside Sales for Cox Automotive, UAGC B.A. Business Leadership Class of 2021 I UAGC M.S. Psychology Class of 2023 l View her UAGC story here; and David Larance-Patterson, Director, Organizational Development | President, HumanGoodU.

Session Sponsors:
Kelly Wood, MBA, Sr. Corporate Account Executive
Bruce Steines, Corporate Account Executive II
Session Format: Panel
Sub-Theme: Empowering Leaders to CARE
 

Join in Room 4 

10:35-11:05 a.m. PT

Speaking and leadership mentoring at UAGC helps students accelerate their personal, professional, and educational success. Learn how UAGC students apply their mentorship inside and outside of classes as they describe their goals, experiences, challenges, and successes. Learn how the program works, and how you can get involved.

Session Leads: Paul Greenberg, PsyD.; Jyevonne Saffold, UAGC student, Malayna Eubanks, UAGC student, Bill Davis, MA, CM, C.Mgr, CDM, CCTS, Teresa Handy, Ed.D.
Session Format: Presentation
Session Sub-Theme: Actions Supporting CARE
 

Join in Room 5 

10:30-10:55 a.m. PT

Namaste. Please join this unfacilitated room to start your day in the right frame of mind whether through meditation or yoga. As you enter this room please do so quietly as to not disturb others who may be using this time as well. You may keep your camera off or on.

Session Format: Unfacilitated quiet room
Session Theme: Actions Supporting CARE
 

Join in Room 3 

10:50-11:20 a.m. PT

This 30-minute roundtable session will present theoretical and evidence-based foundations for a prospective study on equitable student advancements in technology proficiencies relevant to industry and course applications through dedicated office hours and synchronous elements. Essential derivatives of dedicated technological instruction include course engagement, and the Culture of Care tenet of empowerment.

Session Leads: Ted Ellis, Ph.D., JD, MSCJ; Antoinette Vicks, Ph.D.; Marcella Anderson, Ph.D.; Dan Tiannow, Ph.D.
Session Format: Roundtable
Sub-Theme: Evidence-Based CARE
 

Join in Room 4

11 a.m.-12 p.m. PT

During this 60-minute workshop attendees will discover how a diverse committee of students, educators, and leaders built a student governance framework for the University of Arizona Global Campus. Explore the benefits of governance in fostering a Culture of Care, empowering student voices, and inspiring leadership to create meaningful change in the university community. This session will recognize the benefits of student governance, articulate the ways, apply practical strategies, identify actionable strategies to implement or enhance student governance frameworks, promote collaborative decision-making, and empower emerging leaders.

Session Leads: Craig Vanbury, UAGC student; Kimberlee Bow, doctoral student and adjunct faculty; and Matthew Phillips, Student Affairs Program Manager
Session Format: Workshop
Sub-Theme: Empowering Leaders to CARE
 

Join in Room 5

11-11:25 a.m. PT

This 25-minute self-care session is a unique system combining laughter exercises with yogic breathing techniques. Laughter Yoga (LY) is utilized in a wide range of social and professional settings to enhance performance, health, wellness, coping, and resilience. In this session, Certified Laughter Yoga Leader, Dr. Yolanda Harper, will lead participants through select Laughter Yoga exercises. Be prepared to laugh and have fun!    

Session Lead: Yolanda Harper, Ph.D.
Session Format: Facilitated Self-care
Sub-Theme: Actions Supporting Self CARE
 

Join in Room 1

11-11:50 a.m. PT

Are you interested in fully adopting and living the Culture of Care pillars, but don't know where to start? Or maybe you've started, but now you're stalled out? Join us for this inspiring 50-minute session with select UAGC leaders, faculty, and staff and find out what you can do to take your practice of the Culture of Care to the next level.

Session Leads: Laurel Hodory,  Academic Advisor III; Theresa Sunblade, Student Advising Manager; Nichole Salinas, Director of Student Reengagement; Hilarie Dyer-Eaton, Academic Advisor; Bill Davis, MA, CM, C.Mgr, CDM, CCTS; William Woods, Ph.D.
Session Format: Panel
Sub-Theme: Daring to Transform
 

Join in Room 3

11:25-11:50 a.m. PT
Live Q/A begins at 11:40 a.m. PT
View Pre-Recorded Session in advance.

This 25-minute session may be viewed in advance or during this time period.

Dr. Evans will highlight how the Community of Inquiry Framework sets the foundation for building a Culture of Care. Attendees will take away strategies and “cool tools” to enhance social presence, teacher presence, and cognitive presence, with the aim to construct a Culture of Care. She will answer questions following the recording.

Session Lead: Dr. Shelley Evans
Sub-Theme: Actions Supporting CARE
 

Join in Room 5

11:30-11:55 a.m. PT

Grab your favorite relaxation tea and join Drs. Michelle Rosser-Majors and Amy Rogers as they have an open discussion about women’s stress and their experience with stress-related heart incidents. This session is intended to just share experiences with one another and is not intended to give professional medical advice.  

Session Panelists: Michelle Rosser-Majors, Ph.D. & Amy Rogers, EdD
Session Type: Self-care Panel
Sub-Theme: Prioritizing Self with CARE
 

Join in Room 2

11:35 a.m.-12 p.m. PT

Steven “Rex” O’Connor is a UAGC Alumni of the Year nominee, and he will share his experiences relative to the implementation of Culture of Care at UAGC along his educational journey. In this 25-minute session, he will outline the way his UAGC instructors facilitated his growth in business leadership, financial acumen, and writing. He will also describe a pivotal moment in his education where UAGC staff applied Culture of Care to help address a challenge he faced that could have derailed his degree completion.

Session Format: Speaker session
Sub-Theme: Prioritizing People with CARE
 

Join in Room 1

12:10-1 p.m. PT

Authentic leadership is defined by genuineness, transparency, and sincerity. Leaders who embody this style stay true to their values, build trust through honest communication, and create an environment where team members feel valued. They are self-aware, embracing strengths and weaknesses and encouraging open dialogue to empower contributions. Authentic leadership isn't about projecting an image; it's about integrity and leading by example. Let's explore the myths, steps toward discovery, and pathways to develop your authentic leadership style.
 

Join in Room 4

1-1:25 p.m. PT

Relationship-driven leadership is key to organizational success. By building strong, authentic relationships, leaders foster a positive work environment, enhance team performance, and drive long-term growth. This 25-minute Roundtable Session will explore how prioritizing relationships can elevate leadership and achieve superior results. The strategies shared will be applicable in diverse organizations.

Session Leads: Nichole Salinas, Director of Student Reengagement, Jennifer Horan, Director of Student Services, and Azza Elkamil, Director of Student Services 
Session Format: Roundtable
Sub-Theme: Empowering Leaders to CARE
 

Join in Room 1

1:10-1:25 p.m. PT

Imposter Syndrome often arises when we take on new roles or responsibilities or face unfamiliar situations. Even when we recognize our abilities, skills, and talents, we may still doubt our potential for success. Because our professional identities are closely linked to our self-worth, it's crucial to transform feelings of fear and insecurity into a strong foundation of positivity, confidence, and belief in our capacity to achieve our goals.

This session will explore the underlying causes of Imposter Syndrome and provide you with empowering strategies to develop a growth mindset. We will examine how to reframe challenging experiences as valuable lessons and adopt practical habits to help you journey to personal and professional fulfillment. Join us to unlock the confidence you need to thrive.

Session Lead: Dr. Shana Garrett
Session Type: Flash Presentation
Sub-Theme: Actions Supporting CARE
 

Join in Room 3

1:10-1:40 p.m. PT

This dynamic group of military representatives will answer your questions about how to best support military students and employees. Each of their unique backgrounds will empower your teams to feel confident in advocating and communicating with those who have served to protect our country.

Panelists: John Aldrich, Senior Vice President of Military and Academic Partnerships; Jackie Kyger, EdD, Professor, Certified Professional Manager, retired officer - U.S. Coast Guard; Richard Coleman, CPT, EdD, retired Colonel - United States Marine Corps.; and Dan Augusto, Ph.D., EdD,  disabled combat veteran and non-commissioned officer – U.S. Air Force

Session Format: Panel
Sub-Theme: Prioritizing People with CARE
 

Join in Room 5

1:15-2 p.m. PT

Join this dynamic group of leaders as they discuss and answer questions about the importance of descriptive pillars in creating your own Culture of Care initiative as well as the importance of long-term dedication to the numerous stakeholders that can become sustainable and add value and meaning to the work you do for others.

Session Panelists: Katie Scheie, Vice President and UAGC Chief Operating Officer; Dr. Tony Farrell, Dean; Randy King, Division Vice President, Business Education Services Team; and Glen Watson, Director, Business Education Services Team
Session Format: Panel
Sub-Theme: Actions Supporting CARE
 

Join in Room 2

1:25-1:40 p.m. PT

During this 15-minute Flash Session discover strategies to implement a Culture of Care in educational and professional settings. This session explores how fostering support, and respect enhances individual and organizational success. Drawing from real-world experiences, learn practical approaches to empower students and employees while creating environments where everyone feels valued and supported.

Session Lead: Jorge A. Munoz, Ph.D.
Session Format: Flash Presentation
Sub-Theme: Empowering Leaders to CARE
 

Join in Room 1

1:30-2:30 p.m. PT

Burnout in higher education is a significant issue, affecting faculty, staff, and students. This presentation will explore the signs, causes, and consequences of burnout, providing strategies for fostering a supportive culture. It will also focus on recognizing symptoms, managing workloads, using mental health resources, and fostering supportive leadership. The 1-hour workshop will investigate factors like heavy workloads, insufficient institutional assistance, and performance expectations, providing attendees with tools to address burnout and creating a healthier academic culture.

Session Lead: Dr. Shama Grimmage
Session Format: Workshop
Sub-Theme: Actions Supporting CARE
 

Join in Room 4

1:45-2:30 p.m. PT

Join this spectacular group of leaders in this 30-minute session who are all dedicated to prioritizing care within an organization by never forgetting those that serve your company’s why. This group will be discussing strategies that may help your organization raise the bar on supporting your teams and answering your questions.

Session Panelists: Eric Piepenbrink, VP Student Services; Thuy Lien, Chief of Staff; Jessi Harkins Upshaw, Ph.D., Program Chair; Bryan Aylward, PsyD, AVP, Office of Academic Innovation, Operations and Technology; De'Anna Randle, Senior Director of Culture and Engagement; Joshua Cook, Senior Director of Operations Compliance; Kate Johnson, Associate Director of Faculty Development; Mark Zecca, Ph.D.; Rachel Orlansky, VP of Student Affairs; Robin Dhakal, Ph.D.
Session Format: Panel
Sub-Theme: Prioritizing People with CARE
 

Join in Room 2

2-2:30 p.m. PT

In an organization, strategy, and culture are two distinct yet interconnected aspects that shape the direction and success of those serving and those being served. Join Haley as she leads an interactive activity that will include discussions about the differences, alignments, and overlaps between strategy and culture.

Session Lead: Haley Sampson, Associate Director of Faculty Engagement
Session Format: Interactive Session
Sub-Theme: Daring to Transform
 

Join in Room 3

2-2:30 p.m. PT

Looking for a place to process what you have learned, to reduce your daily stress, or to just take a break? Join this unfacilitated 30-minute session that includes box breathing and meditation. Please enter the room quietly to allow all attendees to gain as much from this time as possible.

Session Format: Unfacilitated quiet room
Sub-Theme: Actions Supporting CARE
 

Join in Room 5

2:10-2:35 p.m. PT

Exhausted? Burned out? Join Dr. Tex as he shares his love for music and how it supports his own self-care as a busy educational leader.

Session Lead: Chris Tex, Ph.D.
Session Format: Interactive Session
Sub-Theme: Creative CARE
 

Join in Room 1

2:40-3 p.m. PT

Join the Culture of Care Summit Chairs as they review Day 2 events, reflect on Day 1, and answer any of your questions.

Session Leads: Drs. Michelle L. Rosser-Majors and Dan Augusto
 

Join in Room 2

9-10 a.m. PT

This 60-minute session will support attendees’ understanding of the military learner, their unique needs, and the external agencies that support them: the regional Advisory Council on Military Education (ACMEs) and National Association of Institutions for Military Education Service (NAIMES), and advance the dedication to Culture of Care at UAGC.  

Session Leader: Lisa Binger, UAGC Military Alliance Manager and Travis Burchett, Military Alliance Manager
Session Format: Presentation
Sub-Theme: Actions Supporting CARE
 

Join in Room 1

9:15-10 a.m. PT

The purpose of this presentation is to share challenges (i.e., time management, familial obligations, illness, burnout, and technical difficulties) that can impact the learner’s ability to submit assignments by or before the due date, analyze factors that can be impacted by assignment extensions (i.e., learner-facilitator engagement, accountability, self-efficacy, and retention), and provide a demonstration in Canvas that explains how to effectively use the Canvas Gradebook and email to support student success that effectively also supports the instructor’s goals for the class.

Session Lead: Dr. Romona F. Banks
Session Format: Speaker Presentation
Sub-Theme: Empowering Students
 

Join in Room 3

9:15-9:50 a.m. PT
Live Q/A begins at 9:40 a.m. PT

This 25-minute session may be viewed in advance or during this time period.

Increase learner and educator engagement by adding synchronicity to asynchronous teaching. Adding optional, brief synchronous lectures to asynchronous courses provides for learner to learner and educator to learner interactions in real time. Recording the sessions provides vicarious interactions for asynchronous learners and in turn, increases engagement opportunities for all.    

Session Lead: Christopher Mark Wessinger, Ph.D.
Sub-Theme: Daring to Transform
 

Join in Room 5

9:15-9:40 a.m. PT

This 20-minute session is designed to explore a few of the many contributing factors that have both positive and negative consequences on our physical and mental health. The common signs and symptoms of work-related stressors will be addressed. In addition, methods for preventing and resolving stress in the workplace will be shared.

Session Leads: Lynne Trevisan, DC and Darla Branda, EdD, RHIA 
Sub-Theme: Actions Supporting CARE
 

Join in Room 4

9:50-10:15 a.m. PT

Students, you are invited to an open discussion lead by Dr. Rosser-Majors about Generative AI and the positive and negative uses that can affect your success in your academic goals. She will discuss the downfall of using the tool as a short cut rather than a learning strategy. Better to know than to negatively affect your educational journey.

Session Lead: Dr. Michelle Rosser-Majors, Assistant Dean, Professor
Session Format: Speaker session
Sub-Theme: Empowering Students 
 

Join in Room 3

10-10:50 a.m. PT
Live Q/A begins at 10:40 a.m. PT
View Pre-Recorded Session in advance.

This 40-minute pre-recorded part of this session may be viewed in advance or during this time period.

Online learning reshapes education, emphasizing classroom community. Being a co-learner with students fosters respect and connection. In this 40-min pre-recorded session, discover strategies like Optional Learning Meetings, Virtual Office Hours, an Open Door Policy, visible presence, and regular check-ins to enhance student engagement and build a Culture of Care. Dr. Shipley will take questions at the end of the recording.

Session Lead: Dr. Tisha Shipley 
Sub-Theme: Prioritizing People with CARE
 

Join in Room 5

10-10:35 a.m. PT

In this 30-minute Speaker Session Dr. Charles Holmes will discuss the importance of self-care and its important role in helping maintain mental and physical wellness. Topics discussed will be the importance of vaccines, the role of exercise and dietary balance, taking meaningful mental breaks during the workday, and the value of taking vacation days. Q and A will follow.

Session Lead: Charles P. Holmes, Ph.D., MPSH 
Session Format: Speaker Session
Sub-Theme: CARE: Pre vs Post Covid
 

Join in Room 1

10:15-11:20 a.m. PT

Matt Tenney will share the most important lessons he learned on his journey from prisoner, to monk, to social entrepreneur.

In this inspiring yet highly practical discussion, you'll learn how to practice mindfulness - without adding anything to your schedule - to be happier, less stressed, and more effective as a leader.

Here’s some of what you'll learn in this inspiring virtual talk:

• How to clear your mind of unwanted thoughts
• How to systematically improve self-awareness and other EI skills
• How to integrate mindfulness into your daily life without adding anything to your schedule
• How to transform unpleasant emotions into compassion

Session Format: Speaker Session
Session Sub-Theme: Actions Supporting CARE
 

Join in Room 4

10:20-11:15 a.m. PT

Namaste. This unfacilitated room is designed to support wellness by starting your day in the right frame of mind whether through meditation or yoga. As you enter this room please do so quietly as to not disturb others who may be using this time as well. You may keep your camera off or on.

Session Format: Unfacilitated quiet care room
Session Theme: Actions Supporting CARE

Join in Room 2

10:45-11:10 a.m. PT

This 25-minute Roundtable Session will unveil innovative, high-engagement strategies that bridge gaps and build trust between students and faculty. Discover how to leverage proactive outreach and institutional tools to create equitable opportunities for all students. Together, we’ll explore how these scalable practices can foster a proactive Culture of Care, empowering you to lead transformative initiatives that enhance student success and retention. 
   
Session Leads: Dr. Nathan Pritts, Stephanie Cook, MA, NBC-HWC, Dr. Rozina Gallegos 
Session Format: Roundtable
Session Sub-Theme: Actions Supporting CARE

Join in Room 5

11-11:25 a.m. PT

This 25-minute self-care session is a unique system combining laughter exercises with yogic breathing techniques. Laughter Yoga (LY) is utilized in a wide range of social and professional settings to enhance performance, health, wellness, coping, and resilience. In this session, Certified Laughter Yoga Leader, Dr. Yolanda Harper, will lead participants through select Laughter Yoga exercises. Be prepared to laugh and have fun!
   
Session Lead: Yolanda Harper, Ph.D.
Session Format: Facilitated Self-care
Sub-Theme: Actions Supporting Self CARE 

Join in Room 3

11:15-11:35 a.m. PT

This 15-minute Flash Session will explore actionable strategies to combat burnout in Black, Indigenous, and People of Color (BIPOC) educators by fostering collective wellness. Participants will discover the transformative power of culturally affirming practices, community care, and systemic change to create sustainable well-being and professional resilience. This session will specifically raise awareness and offer practical insights that attendees can reflect on or implement immediately after the session. Longer-term outcomes, like advocating for systemic change or empowering leadership, will be introduced as areas for further exploration or follow-up discussions.

Session Lead: Savannah Thomas, Ed.D.
Session Format: Flash Presentation
Sub-Theme: Daring to Transform  

Join in Room 2

11:15-11:45 a.m. PT

Feeling like you just aren’t making the difference you desire when working with students? Need a reminder about why educators do what they do? Join Dr. Stephanie Stubbs as she gives the floor to student leaders who will discuss how a key ingredient to caring includes actions that empower and mentor others to be their best selves.

Session Panelists: Stephanie Stubbs, Ph.D., Associate Director, Graduate Studies and Professional Accreditation; Dakota Schmig, UAGC student; Chris Torrie, UAGC student; Suzzanna Rowold, UAGC student; Malcolm Carter-Harris, UAGC student
Session Format: Panel
Sub-Theme: Prioritizing People with CARE  

Join in Room 4

11:30 a.m.-12 p.m. PT

No matter the industry, if healthy wellness behaviors are not modeled from the top down, there can be a lack of trust and believability within and outside of the organization. CARE is not just a statement. CARE must be a developing attitude and action. CARE includes purposeful behaviors that align with communication, advocacy, respect, and empowerment. Join Ms. Arrasmith in this 30-minute session that reminds all of us how important purposeful CARE is from all levels of the organization.

Session Lead: Lauren Arrasmith, MA, Associate Faculty
Session Format: Speaker session
Sub-Theme: Prioritizing People with CARE  

Join in Room 1

11:30 a.m.-12 p.m. PT

This 30-minute session will outline the path of Jessica Smith, a UAGC graduate, as she adjusted to the lifestyle of a non-traditional student and found success at UAGC. She will also detail how mentors helped her in her progression. Finally, she will discuss how she is ‘paying it forward’ to mentor others and how her experiences reflected the Culture of Care at UAGC.

Session Format: Speaker session
Sub-Theme: Prioritizing People with CARE  

Join in Room 1

12:15-1:15 p.m. PT

This session invites participants to explore the ethical landscape of AI through engaging discussions and hands-on activities. Attendees will learn to apply ethical frameworks, secure sensitive data, and use Fair Thinking Prompt techniques to mitigate bias in AI outputs. Designed to empower participants with practical strategies, the session emphasizes creating fair and inclusive AI-driven solutions for learning initiatives.  

Join in Room 5

1:20-2:35 p.m. PT

Military-affiliated students often face unique challenges due to their service-related responsibilities, frequent relocations, and complex life circumstances. High stop-out rates among this demographic highlight the need for institutions to develop effective retention strategies that address these barriers. The University of Arizona Global Campus (UAGC) has successfully implemented a comprehensive approach involving Green Zone Training and a “Culture of Care” framework to support and retain military-affiliated students.

Panelists: John Aldrich, Senior Vice President of Military and Academic Partnerships and Lisa Binger, Military Alliance Manager, and Dr. Jonathan Woods, Associate Director, DoD Voluntary Education (VolEd), Office of the Assistant Secretary of Defense for Readiness.

Session Type: Panel
Sub-Theme: Actions Supporting CARE  

Join in Room 1

1:20-1:55 p.m. PT

At UAGC it is important to sustain and maintain a Culture of Care in all actions. Join Rebecca Wilson and Britney Monroe, who served as external reviewers for the UAGC Human Services program in 2024 and will share their perspectives about how UAGC makes their care for students and one another a priority from an external viewpoint.

Session Panelists: Rebecca Wilson, MSW, LCSW, University of Delaware; Britney Monroe, LCMHC (NC), LPC (SC), LMHC (WA), NCC, Behavioral Health Consultant and Adjunct Faculty at Atrium Health Wake Forest Baptist and Central Michigan University
Session Format: Panel
Sub-Theme: Prioritizing People with CARE  

Join in Room 3

1:25-2:10 p.m. PT

This 45-minute panel session will explore the transformative power of the Culture of Care approach in fostering supportive, inclusive communities within university clubs. Grounded in five core pillars. Participants will leave with practical strategies and real-world examples to apply the Culture of Care Approach in their university clubs, enhancing the student experience and fostering supportive, empowering communities.

Session Panelists: Dr. Kimberlee Bow, UAGC Alumni; Amera Schaefer, Dr. Kristin Ballard, Dr. Lisa Smith, and Jamie King, UAGC Student Services
Session Format: Panel
Sub-Theme: Prioritizing People with CARE  

Join in Room 4

1:30-2 p.m. PT

Join members of the UAGC Culture of Care Council to reflect on this year’s sessions, offer ideas for future sessions, and discuss any other CARE-related strategies that you may have.

Session Lead: Marie Henderson, Director of Delivery
Session Format: Interactive Discussion
Sub-Theme: Prioritizing People with Care  

Join in Room 2

1:40-2 p.m. PT

Join UAGC Program Chair/Assistant Professor Bill Davis and Community Manager Rebekah Good for an engaging 15-minute Flash Session and discover how to harness goal-setting theories to enhance motivation, foster resilience, and cultivate a supportive community that drives personal and collective success. Bill and Rebekah will discuss the significance of tenacity and perseverance in overcoming challenges and delve into the attributes of resilience and fortitude—essential qualities that enable individuals to bounce back and elevate their drive toward success. Together, we CAN transform aspirations into actionable outcomes! Q and A to follow.

Session Leads: Bill Davis, MA, CM, C.Mgr, CDM, CCTS and Rebekha Good, Community Manager
Session Format: Flash Presentation
Sub-Theme: Empowering Learners to CARE  

Join in Room 1

2:05-2:40 p.m. PT

In this 35-minute session, Mr. “Rocco” Vargas will discuss his experiences at the University of Arizona Global Campus and how this organization puts students at the center of everything they do. "Culture of Care" aligns with Mr. Vargas’s belief that leadership equals love. Just like UAGC supports students with care and understanding, he believes that leadership is about loving and empowering those you lead. This deep, genuine care creates an environment where people can thrive, grow, and feel valued.

Session Format: Speaker session
Sub-Theme: Prioritizing People with CARE 

Join in Room 4

2:10-2:40 p.m. PT

Join UAGC Professor Dr. Michael Robinson, Program Chair/Assistant Professor Bill Davis, and doctoral candidate Joanna Rome for an engaging session on the SERVE model, a transformative framework for fostering student success through Support, Empathy, Resilience, Vision, and Empowerment. Discover practical strategies to nurture resilience and create collaborative learning environments that empower students to take charge of their educational journeys and achieve their aspirations.

Session Leads: Bill Davis, Assistant Professor, MA, CM, C.Mgr, CDM, CCTS; Dr. Michael Robinson, Student Services; and Joanna Rome, Doctoral Candidate
Session Format: Flash Presentation
Sub-Theme: Empowering Learners to CARE 

Join in Room 3

2:20-2:45 p.m. PT

Looking for a place to process what you have learned, to reduce your daily stress, or to just take a break? Join this unfacilitated 15-minute session of box breathing. Please enter the room quietly to allow all attendees to gain as much from this time as possible.

Session Format: Unfacilitated quiet room
Sub-Theme: Actions Supporting CARE 

Join in Room 2

2:25-2:40 p.m. PT

Join members of the UAGC Culture of Care Council to reflect on this year’s sessions, offer ideas for future sessions, and discuss any other CARE-related strategies that you may have.

Session Lead: Marie Henderson, Director of Delivery
Session Format: Discussion
Sub-Theme: Prioritizing People with Care

Join in Room 1

2:45-3 p.m. PT

You are invited to hear closing comments from Dr. Blake Naughton, Katie Schei, and Dr. Tony Farrell as well as learn the results of our recipient of the 1st Annual Clifford Blizzard Award for Passionate CARE and Creative Excellence.

Session Leads: Dr. Blake Naughton, Vice Provost for Academic Affairs, Teaching, and Learning for Online Initiatives; Katie Scheie, Vice President and UAGC Chief Operating Officer and Dr. Tony Farrell, Dean

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Do we know about what leads to student persistence and success? In this 25-minute session, veteran faculty support and development professionals will share strategies and practices instructors can employ to create and nurture an effective Culture of Care. Leave this session with tools and resources to enhance your students’ success.

Session Leads: Sally Deckard, Faculty Support and Classroom Consultant, UAGC; Deb Swanson, Faculty Support and Classroom Consultant, UAGC; Herminder Wray, Faculty Support and Classroom Consultant
Sub-Theme: Actions Supporting CARE
 

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This 25-minute session explores the ethical use of AI and digital tools in online education to enhance learning and equity. We’ll discuss how technology can complement human interaction, foster empathy, and create accessible, inclusive environments. Participants will learn strategies for integrating human-centered design and address AI bias to more effectively support student success.

Session Leads: Deb Swanson, Academic Affairs, Faculty Support and Classroom Consultant; Nikki McCann, Student Affairs, Access & Wellness Counselor; Kira Heske, Associate Director, Learning Support
Sub-Theme: Actions Supporting CARE
 

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This 25-minute session explores the importance of blending enjoyment with productivity, showing how purposeful and well-designed activities can enhance communication, reduce stress, and promote a Culture of Care. Participants will leave with practical strategies for integrating fun activities into meetings, leading to improved engagement, creativity, and emotional well-being in their teams.

Session Leads: Alexa Dunne, Associate Director of Articulation and Prior Learning Assessment, and Stephani Kilby, Director of Student Success
Sub-Theme: Actions Supporting CARE
 

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Feeling squeezed between generations? Join us for this 10-minute pre-recorded session to learn how to navigate the challenges of the sandwich generation and find balance in your life. Discover practical tips, emotional support, and community resources to thrive as a caregiver.

Session Leads: Teresa Handy, Ed.D. and Laura Gillom, MSW, LCSW, MDiv; Community Educator and Therapist
Sub-Theme: Prioritizing People with CARE
 

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Fostering trust and belonging in today’s diverse and dynamic organizations requires leaders who inspire, support, and nurture their teams. This pre-recorded 25-minute presentation explores how empowering leaders to embrace a Culture of Care can create ripple effects that strengthen organizational cohesion and enhance individual well-being. This session is ideal for leaders, educators, and anyone seeking to inspire meaningful connections and build resilient communities grounded in trust and belonging. Through real-world examples and actionable strategies, attendees will learn to practice empathetic listening, communicate transparently, and create inclusive spaces where everyone feels valued and supported.

Session Lead: Mary Anne Broner, Ph.D., MBA
Sub-Theme: Empowering Leaders to CARE
 

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This pre-recorded 25-minute session will highlight how the Community of Inquiry Framework sets the foundation for building a Culture of Care. Attendees will take away strategies and “cool tools” to enhance social presence, teacher presence, and cognitive presence, with the aim to construct a Culture of Care.

Session Lead: Dr. Shelley Evans
Session Sub-Theme: Actions Supporting CARE
 

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Online learning reshapes education, emphasizing classroom community. Being a co-learner with students fosters respect and connection. In this 40-minute pre-recorded session, discover strategies like Optional Learning Meetings, Virtual Office Hours, an Open Door Policy, visible presence, and regular check-ins to enhance student engagement and build a Culture of Care.

Session Lead: Dr. Tisha Shipley 
Sub-Theme: Prioritizing People with CARE