The U.S. Department of Education requires that any institution offering online programs to students who reside outside of its home state must acquire authorization from the states in which students reside. Regulations vary from state to state and, as such, federal, state, and institutional policies may limit or prohibit the University of Arizona Global Campus' authorization to deliver online education to students in certain states. The University of Arizona Global Campus will continue to monitor developments in state laws in each state in which it enrolls students and, if authorization or licensure is or becomes necessary, will promptly seek to obtain such approvals. The University of Arizona Global Campus is licensed, registered, authorized, certified, or formally exempt in the following states and territories as indicated below. In the remaining states and territories, the University of Arizona Global Campus either is not required to obtain approval to deliver online education to students residing in the state or has ceased enrolling students residing in the state. For states with an approved status, please be aware that individual programs may not be approved or may be pending approval by a state licensing authority and cannot be offered to students residing in that state. A copy of the documentation describing the institution's licensure, registration, authorization, or certification will be made available to any enrolled or prospective student upon request. To make this request, please contact our State Regulatory Operations team.
Information on Registering a Complaint with a State
Alabama Commission on Higher Education (formal exemption)
100 North Union Street
Montgomery, AL 36104
(334) 242-1998
Alabama Community College System (licensed)
135 South Union Street
Montgomery, AL 36104
(334) 293-4500
Alaska Commission on Postsecondary Education (formal exemption)
PO Box 110505
Juneau, AK 99811-0505
(800) 441-2962
Arizona State Board for Private Postsecondary Education (licensed)
1740 W. Adams, Suite 3008
Phoenix, AZ 85007
(602) 542-5709
Arkansas Higher Education Coordinating Board (certified)
423 Main Street, Suite 400
Little Rock, Arkansas 72201
(501) 371-2000
Arkansas Higher Education Coordinating Board certification does not constitute an endorsement of any institution, course or degree program. Such certification merely indicates that certain minimum standards have been met under the rules and regulations of institutional certification as defined in Arkansas § 6-61-301. The student should be aware that these degree programs may not transfer. The transfer of course/degree credit is determined by the receiving institution.
California Bureau for Private Postsecondary Education (not required)
1747 N. Market Blvd., Suite 225
Sacramento, CA 95834
(916) 431-6959
www.bppe.ca.gov
Colorado Commission on Higher Education (Authorization for a Place of Business)
1600 Broadway, Suite 2200
Denver, CO 80202
(303) 862-3001
Connecticut Office of Higher Education (registered)
450 Columbus Blvd., Suite 510
Hartford, CT 06103-1841
(860) 947-1800
Delaware Department of Education (approved)
401 Federal Street, Suite 2
Dover, DE 19901
District of Columbia Office of the State Superintendent of Education (ceased enrolling students as of August 1, 2018)
810 1st Street NE, 9th Floor
Washington, DC 20002
Phone: (202) 727-6436
Florida Department of Education Commission for Independent Education (not required)
325 West Gaines Street, Suite 1414
Tallahassee, FL 32399
(850) 245-3200
Georgia Nonpublic Postsecondary Education Commission (authorized)
2082 E. Exchange Place, Suite 220
Tucker, GA 30084-4113
(770) 414-3300
Hawaii Postsecondary Education Authorization Program (not required)
P.O. Box 541
Honolulu, HI 96809
(808) 586-7327
Idaho State Board of Education (not required)
650 W. State Street, 3rd Floor
Boise, ID 83720-0037
(208) 334-2270
Illinois Board of Higher Education (not required)
1 N. Old State Capitol Plaza, Suite 333
Springfield, IL 62701-1377
(217) 782-2551
Indiana Board for Proprietary Education (authorized)
The Indiana Board for Proprietary Education
101 West Ohio Street, Suite 300
Indianapolis, IN 46204-1984
(317) 232-1033
[email protected]
Iowa College Student Aid Commission (registered)
475 SW Fifth St., Suite D
Des Moines, IA 50309
(877) 272-4456
Kansas Board of Regents (approved)
1000 SW Jackson St., Suite 520
Topeka, KS 66612-1368
(785) 430-4240
Kentucky Council on Postsecondary Education (not required)
1024 Capital Center Drive, Ste. 320
Frankfort, KY 40601
(502) 573-1555
Louisiana Board of Regents (not required)
1201 N. Third Street, Suite 6-200
Baton Rouge, LA 70802
(225) 342-4253
Maine Department of Education (not required)
23 State House Station
Augusta, ME 04333
(207) 624-6600
Maryland Higher Education Commission (registered)
6 N. Liberty Street
Baltimore, MD 21201
(410) 767-3300
Massachusetts Department of Higher Education (ceased enrolling students as of August 1, 2014)
One Ashburton Place, Room 1401
Boston, MA 02108
(617) 994-6950
Michigan Department of Licensing and Regulatory Affairs Private Postsecondary Education (not required)
P.O. Box 30018
Lansing, MI 48909
(517) 241-6806
Minnesota Office of Higher Education (registered)
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
(651) 642-0567
The University of Arizona Global Campus is registered with the Minnesota Office of Higher Education pursuant to Minnesota Statutes sections 136A.61 to 136A.71. Registration is not an endorsement of the institution. Credits earned at the institution may not transfer to all other institutions.
Mississippi Commission on College Accreditation (not required)
3825 Ridgewood Road
Jackson, MS 39211
(601) 432-6372
Missouri Department of Higher Education (certified)
301 W. High Street, Suite 870
Jefferson City, MO 65101
(573) 751-2361
Montana Board of Regents (authorized)
560 North Park Avenue
Helena, MT 59601
(406) 449-9124
Nebraska Coordinating Commission for Postsecondary Education (not required)
140 N 8th St # 300
Lincoln, NE 68508-1359
(402) 471-2847
Nevada Commission on Postsecondary Education (agent authorization)
2800 E. St. Louis
Las Vegas, NV 89104
(702) 486-7330
New Hampshire Department of Education, Higher Education Commission (not required)
101 Pleasant Street
Concord, NH 03301
(603) 271-0257
New Jersey Secretary of Higher Education (not required)
20 West State Street, 4th Floor
Trenton, NJ 08608
(609) 292-4310
New Mexico Higher Education Department (authorized)
2044 Galisteo Street, Suite 4
Santa Fe, NM 87505
(505) 476-8400
New York State Education Department Office of College and University Evaluation (ceased enrolling students as of March 12, 2021)
89 Washington Avenue, Room 960EBA
Albany, NY 12234
(518) 474-1551
North Carolina Board of Governors for the University of North Carolina (not required)
910 Raleigh Road
Chapel Hill, NC 27515
(919) 962-4558
North Dakota University System (formal exemption)
600 E. Blvd. Ave. Dept 215
Bismarck, ND 58505
(701) 328-4136
Ohio Department of Higher Education (not required)
25 South Front Street
Columbus, OH 43215
(614) 387-1466
Ohio State Board of Career Colleges and Schools (not required)
30 East Broad Street, Suite 2481
Columbus, OH 43215
(614) 466-2752
Oklahoma State Regents for Higher Education (not required)
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
(405) 225-9100
Oregon Office of Degree Authorization (authorized)
255 Capitol Street NE
Salem, OR 97310
(503) 947-5716
Pennsylvania Department of Education (registered)
333 Market Street
Harrisburg, PA 17126
(717) 783-6788
Rhode Island Office of the Postsecondary Commissioner (not required)
560 Jefferson Boulevard, Suite 100
Warwick, RI 02886
(401) 736-1100
South Carolina Commission on Higher Education (not required)
1122 Lady Street, Suite 300
Columbia, SC 29201
(803) 737-3918
South Dakota Secretary of State (not required)
500 East Capitol Avenue
Pierre, SD 57501
(605) 773-2797
Tennessee Higher Education Commission (Optional Expedited Authorization)
404 James Robertson Parkway, Suite 1900
Nashville, TN 37243
(615) 253-8857
Tennessee Residents: Any grievances not resolved on the institutional level may be forwarded to the Tennessee Higher Education Commission, Nashville, TN 37243-0830, (615) 741-5293.
Texas Higher Education Coordinating Board (authorized)
1200 East Anderson Lane
Austin, TX 78752
(512) 427-6101
Texas Workforce Commission Career Schools and Colleges (not required)
Room 226T
101 East 15th Street
Austin, TX 78778-0001
(512) 936-3100
Utah Division of Consumer Protection (not required)
160 East 300 South
Salt Lake City, UT 84114
(801) 530-6601
Vermont Agency of Education (not required)
120 State Street
Montpelier, VT 05620-2501
(802) 479-8545
State Council of Higher Education for Virginia (certified)
Certified to operate by SCHEV.
James Monroe Building
101 North Fourteenth Street
Richmond, VA 23219
(804) 225-2600
Washington Student Achievement Council (not required)
917 Lakeridge Way, SW
Olympia, WA 98504-3430
(360) 753-7869
West Virginia Higher Education Policy Commission (not required)
1018 Kanawha Blvd E., Ste 700
Charleston, WV 25301-2800
(304) 558-2101
Wisconsin Educational Approval Program (approved)
4822 Madison Yards Way
Madison, WI 53705
(608) 266-1996
Wisconsin Residents: In the event student complaints are not satisfactorily resolved with the school, students can contact the State of Wisconsin Educational Approval Program at (608) 266-1996.
Wyoming Department of Education (registered)
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
(307) 777-6210
Puerto Rico Council on Education (ceased enrolling students as of August 1, 2018)
P.O. Box 19900
San Juan, PR 00910-1900
(787) 722-2121
Veterans Education:
Arizona State Approving Agency (AZ SAA)
Arizona Department of Veterans' Services
3839 N 3rd St, Phoenix, AZ 85012
Student Complaint State Contact Information
Students are encouraged to use the University procedures outlined in the Student Rights and Responsibilities section of this Catalog to informally or formally file complaints. Any student may contact his or her specific state agency directly to register a complaint. See below for information on registering a complaint in your state.
Information on Registering a Complaint with a State
The University takes active steps to provide a positive learning environment and resources to assist students in meeting their educational goals. Though it always is the University's desire to see students have a dispute-free experience, the University understands that sometimes challenges will arise. While students are able to file a complaint at an external agency, the University provides options for internally resolving a dispute. The University offers internal resolution options through the Resolution Center. The Resolution Center provides the University of Arizona Global Campus students, prospective applicants, alumni, former students and others with concerns about something relating to the student experience with an opportunity to swiftly and fairly resolve any confusion, frustration, or issue. Individuals with an escalated dispute will meet with one of the Center's trained resolution professionals, who will review the situation and guide the individual to the process that is most appropriate for the nature of the concern. Individuals with a concern will have the ability to resolve their concerns informally or through the formal grievance process. (For more information about the Center, please visit the Resolution Center.)
Any student may contact his or her specific state agency directly to register a complaint.
ALABAMA
Alabama Commission on Higher Education
P. O. Box 302000
Montgomery, AL 36130-2000
http://ache.edu/ACHE_Reports/Forms/NRI/federal-reg.pdf
Alabama Community College System
P.O. Box 302130
Montgomery, AL 36130-2130
https://psl.asc.edu/External/Complaints.aspx
ALASKA
Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
[email protected]
https://acpe.alaska.gov/ConsumerProtection
ARIZONA
Arizona State Board for Private Postsecondary Education
1740 W. Adams, Suite 3008
Phoenix, AZ 85007
https://ppse.az.gov/complaint
ARKANSAS
Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
423 Main Street, Suite 400
Little Rock, AR 72201
[email protected]
http://www.adhe.edu/institutions/academic-affairs/institutional-certification-advisory-committee/grievance-form
CALIFORNIA
California Bureau of Private Postsecondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818
[email protected]
http://www.bppe.ca.gov/forms_pubs/complaint.pdf
Attorney General's Office
California Department of Justice
Attn: Public Inquiry Unit
P.O. Box 9044255
Sacramento, CA 94244-2550
https://oag.ca.gov/sites/all/files/agweb/pdfs/contact/business_corpform.pdf
COLORADO
Colorado Department of Higher Education
1600 Broadway, Suite 2200
Denver, Colorado 80202
https://highered.colorado.gov/filing-student-complaint
CONNECTICUT
Connecticut Office of Higher Education
450 Columbus Blvd., Suite 510
Hartford, CT 06103-1841
(860) 947-1800
[email protected]
Connecticut Department of Consumer Protection
450 Columbus Blvd., Suite 510
Hartford, CT 06103-1841
[email protected]
https://portal.ct.gov/DCP/Complaint-Center/Consumers---Complaint-Center
Consumer Complaint Hotline: (800) 842-2649
DELAWARE
Delaware Higher Education Office
John G. Townsend Building, Suite 2
Dover, DE 19901
[email protected]
Delaware Attorney General
Consumer Protection Wilmington:
820 N. French Street 5th floor
Wilmington, DE 19801
[email protected]
DISTRICT OF COLUMBIA
District of Columbia Office of the State Superintendent of Education
Higher Education Licensure Commission
1050 First Street, NE
Washington, DC 20002
http://osse.dc.gov/service/public-complaints
FLORIDA
Florida Commission on Independent Education
325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400
https://web01.fldoe.org/IGComplaintSSO/ComplaintForm.aspx
GEORGIA
Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl. #220
Tucker, GA 30084-5334
https://gnpec.georgia.gov/student-complaints
HAWAII
Hawaii Postsecondary Education Authorization Program
P.O. Box 510
Honolulu, HI 96809
[email protected]
http://cca.hawaii.gov/hpeap/student-complaint-process/
IDAHO
Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
P.O. Box 83720
Boise, ID 83720-0037
https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/student-complaint-procedures/
ILLINOIS
Illinois Board of Higher Education
1 North Old State Capitol Plaza, Suite 333
Springfield, IL 62701-1404
Illinois Board of Higher Education Complaint System
Institutional Complaint Hotline: (217) 557-7359
Illinois Attorney General
Consumer Protection Bureau
500 South Second Street
Springfield, IL 62701
http://www.illinoisattorneygeneral.gov/consumers/filecomplaint.html
INDIANA
Indiana Commission for Higher Education
101 West Ohio St., Ste 300
Indianapolis, IN 46204-4206
http://www.in.gov/che/2744.htm
[email protected]
IOWA
Iowa College Student Aid Commission
475 SW Fifth St., Suite D
Des Moines, IA 50309-4608
Toll-free Phone 877-272-4456
https://www.iowacollegeaid.gov/StudentComplaintForm
KANSAS
Kansas Board of Regents
1000 SW Jackson Street
Suite 520
Topeka, KS 66612-1368
http://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process
KENTUCKY
Kentucky Council on Postsecondary Education
1024 Capital Center Dr #320
Frankfort, KY 40601-7512
[email protected]
Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, KY 40601-3449
Consumer Complaints Kentucy
LOUISIANA
Louisiana Attorney General Office
Consumer Protection Section
P.O. Box 94005
Baton Rouge, LA 70804
(800) 351-4889
(225) 326-6465
[email protected]
http://www.ag.state.la.us/ConsumerDisputes
Louisiana Board of Regents
ATTN: LeAnn Detillier
P.O. Box 3677
Baton Rouge, LA 70821-3677
http://www.regents.la.gov/assets/docs/2013/03/Board-of-Regents-SARA-Student-Complaint-Form.pdf
MAINE
Maine Department of Education
Anita Bernhardt - Complaints
23 State House Station
Augusta, ME 04333-0023
Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333
http://www.maine.gov/ag/consumer/complaints/complaint_form.shtml
MARYLAND
Maryland Higher Education Commission
6 North Liberty Street, 10th Floor
Baltimore, MD 21202
(410) 767-3388
http://mhec.maryland.gov/institutions_training/Documents/acadaff/MHECStudentComplaintForms.pdf
Office of the Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
Consumer Protection Hotline: (410) 528-8662
Toll Free: (888) 743-0823
[email protected]
http://www.oag.state.md.us/Consumer/Complaint.htm
MASSACHUSETTS
Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108
http://www.mass.edu/forstufam/complaints/complaintform.asp
MICHIGAN
Michigan Department of Licensing and Regulatory Affairs
Bureau of Commercial Services, Licensing Division
Department of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing
P.O. Box 30018
Lansing, MI 48909
http://www.michigan.gov/documents/lara/LCE-992_0715_494884_7.pdf
MINNESOTA
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078
MISSISSIPPI
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
http://www.mississippi.edu/mcca/downloads/studentcomplaintform.pdf
Consumer Protection Division
Office of the Attorney General
P.O. Box 22947
Jackson, Mississippi 39225-2947
https://www.ago.state.ms.us/contact/ (email)
MISSOURI
Missouri Department of Higher Education
301 W. High Street, Suite 870
Jefferson City, MO 65101
[email protected]
Policy: http://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf
MONTANA
Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
560 North Park Avenue
Helena, MT 59601
Montana Office of Consumer Protection
2225 11th Avenue
P.O. Box 200151
Helena, MT 59620-0151
[email protected]
http://mus.edu/MUS-Statement-of-Complaint-Process.asp
NEBRASKA
Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
https://protectthegoodlife.nebraska.gov/file-consumer-complaint
Consumer Protection Hotline: (800) 727-6432
NEVADA
Nevada Commission on Postsecondary Education
2800 E. St. Louis
Las Vegas, Nevada 89104
http://cpe.nv.gov/Students/Students_Home/
NEW HAMPSHIRE
Janet Fiderio, New Hampshire Department of Education
101 Pleasant Street
Concord, NH 03301
(603) 271-2695
[email protected]
NEW JERSEY
New Jersey Higher Education
P.O. Box 542
Trenton, NJ 08625
[email protected]
http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102
http://www.njconsumeraffairs.gov/Pages/File-a-Complaint-old.aspx
NEW MEXICO
New Mexico Higher Education Department
2044 Galisteo Street, Suite 4
Santa Fe, NM 87505
505-476-8411
http://www.hed.state.nm.us/students/hed-student-complaint-form.aspx
[email protected]
NEW YORK
New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
[email protected]
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
NORTH CAROLINA
Postsecondary Education Complaints
c/o Assistant Director of Licensure and Workforce
University of North Carolina General Administration
910 Raleigh Road
Chapel Hill, NC 27514
[email protected]
https://www.northcarolina.edu/wp-content/uploads/reports-and-documents/academic-affairs/student_complaint_policy.pdf
https://www.nashcc.edu/images/uploads/assets/ncsara-student-complaint-form.pdf
NORTH DAKOTA
Dr. Richard Rothaus, Vice Chancellor of Academic and Student Affairs
North Dakota University System
600 E. Boulevard Ave. Dept. 2155
Bismarck, ND 58505-0230
(701) 328-4136
[email protected]
http://www.ndus.edu/system/state-authorization/
North Dakota Consumer Protection Division
Office of Attorney General
Parrell Grossman, Director, Consumer Protection Division, (701) 328-5570
Gateway Professional Center
1050 E. Interstate Ave. Suite 200
Bismarck, ND 58503-5574
https://attorneygeneral.nd.gov/consumer-resources/consumer-complaints
OHIO
Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215-4183
Ohio State Board of Career Colleges and Schools
30 East Broad Street, Suite 2481, Columbus, OH 43215
http://scr.ohio.gov/ConsumerInformation/FilingaComplaint.aspx
Ohio Attorney General
Consumer Protection Section
30 E. Broad St., 14th floor
Columbus, OH 43215-3400
http://www.ohioattorneygeneral.gov/Individuals-and-Families/Consumers/File-A-Complaint.aspx
OKLAHOMA
Oklahoma State Regents for Higher Education
655 Research Parkway
Suite 200
Oklahoma City, OK 73104
https://www.okhighered.org/resources/Student-Complaint-Form/
Oklahoma Office of the Attorney General
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105
https://www.oag.ok.gov/consumer-protection
OREGON
Oregon Higher Education Coordinating Commission
Oregon Office of Degree Authorization
255 State St. NE
Salem, OR 97310
Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096
http://www.doj.state.or.us/consumer/pdf/consumer_complaint.pdf
PENNSYLVANIA
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
http://www.education.pa.gov/Documents/Postsecondary-Adult/College%20and%20Career%20Education/Private%20Licensed%20Schools/Student%20Complaint%20Form.pdf
Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120
https://www.attorneygeneral.gov/Quick_Links/Pennsylvania_Attorney_General_Complaint_Forms/
RHODE ISLAND
Rhode Island Office of the Postsecondary Commissioner
560 Jefferson Blvd.
Warwick, RI 02886
Rhode Island Department of Attorney General
Consumer Protection Unit
150 South Main Street
Providence, RI 02903
https://riag.wufoo.com/forms/q1851amb1bdd4d5/
SOUTH CAROLINA
South Carolina Commission on Higher Education
1122 Lady St., Suite 300
Columbia, SC 29201
(803) 737-3918
http://www.che.sc.gov/Portals/0/CHE_Docs/academicaffairs/license/Complaint_Procedures_and_Form.pdf
SOUTH DAKOTA
South Dakota Secretary of State Jason M. Grant
State Capitol
500 East Capitol Avenue
Pierre, SD 57501-5070
[email protected]
South Dakota Office of Attorney General
Division of Consumer Protection
1302 E Hwy 14 Suite 3
Pierre, SD 57501-8053
http://consumer.sd.gov/complaintform.aspx
TENNESSEE
Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243
https://www.tn.gov/content/tn/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.html
TEXAS
Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, Texas 78752
https://www.highered.texas.gov/links/student-complaints/
Texas Workforce Commission
Career Schools and Colleges - Room 226-T
101 East 15th Street
Austin, Texas 78778-0001
http://www.twc.state.tx.us/files/jobseekers/csc-401a-student-complaint-form-twc.pdf
Additional complaint information: http://www.twc.state.tx.us/svcs/propschools/problem-school.html
Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
https://www.texasattorneygeneral.gov/cpd/file-a-consumer-complaint
UTAH
Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, Utah 84111
[email protected]
https://consumerprotection.utah.gov/
VERMONT
Vermont Agency of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501
[email protected]
Vermont Attorney General’s Office
109 State Street
Montpelier, VT 05609-1001
VIRGINIA
State Council of Higher Education for Virginia
101 N. 14TH St.
James Monroe Building
Richmond, VA 23219
[email protected]
http://www.schev.edu/index/students-and-parents/resources/student-complaints
Virginia Attorney General
Consumer Protection Section
202 North Ninth Street
Richmond, Virginia 23219
https://www.oag.state.va.us/consumercomplaintform/form/start
WASHINGTON
Washington Student Achievement Council
917 Lakeridge Way
P.O. Box 43430
Olympia, WA 98504-3430
[email protected]
http://wsac.wa.gov/protecting-education-consumers
WEST VIRGINIA
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700
Charleston, WV 25301-2800
West Virginia Office of the Attorney General
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789
http://www.wvhepc.edu/wp-content/uploads/2014/10/Student-Complaint-Process-revised.pdf
WISCONSIN
Wisconsin Educational Approval Program
PO Box 8366
Madison, WI 53708-8366
[email protected]
https://dsps.wi.gov/Documents/EAComplaintForm3.01.doc
WYOMING
Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
https://1ddlxtt2jowkvs672myo6z14-wpengine.netdna-ssl.com/wp-content/uploads/2018/08/Wyoming-Department-of-Education-Student-Complaint-Process.pdf
https://edu.wyoming.gov/
Attorney General’s Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002
PUERTO RICO
Puerto Rico Council on Education
P.O. Box 19900
San Juan, PR 00910-1900
(787) 722-2121
Puerto Rico Department of Justice
P.O. Box 9020192
San Juan, PR 00902-0192
Adverse Action Information
California lawsuit: On March 7, 2022, Zovio received a court order to pay $22.4 million in statutory penalties relating to the California Attorney General’s (CAG) lawsuit, which was originally filed in 2017. Given Zovio’s position that its practices complied at all times with California law, management is currently considering all options available and on April 7 filed a motion for a new trial on the Court’s decision, which is expected to be heard on May 13. Beyond that, options include appealing the decision to the California appellate court.