The U.S. Department of Education requires that any institution offering online programs to students who reside outside of its home state must acquire authorization from the states in which students reside. Regulations vary from state to state and, as such, federal, state, and institutional policies may limit or prohibit authorization to deliver online education to students in certain states. The University of Arizona Global Campus will continue to monitor developments in state laws in each state in which it enrolls students and, if authorization or licensure is or becomes necessary, will promptly seek to obtain such approvals. The University of Arizona Global Campus is licensed, registered, authorized, certified, or formally exempt in the following states and territories as indicated below. In the remaining states and territories, the University of Arizona Global Campus either is not required to obtain approval to deliver online education to students residing in the state or has ceased enrolling students residing in the state. For states with an approved status, please be aware that individual programs may not be approved or may be pending approval by a state licensing authority and cannot be offered to students residing in that state. A copy of the documentation describing the institution's licensure, registration, authorization, or certification will be made available to any enrolled or prospective student upon request. To make this request, please contact our State Regulatory Operations team.
Information on Registering a Complaint with a State
Alabama Commission on Higher Education (formal exemption)
100 North Union Street
Montgomery, AL 36104
(334) 242-1998
Alabama Community College System (formal exemption)
135 South Union Street
Montgomery, AL 36104
(334) 293-4500
Alaska Commission on Postsecondary Education (formal exemption)
PO Box 110505
Juneau, AK 99811-0505
(800) 441-2962
Arizona State Board for Private Postsecondary Education (licensed)
1740 W. Adams, Suite 3008
Phoenix, AZ 85007
(602) 542-5709
Arkansas Higher Education Coordinating Board (certified)
423 Main Street, Suite 400
Little Rock, Arkansas 72201
(501) 371-2000
Arkansas Higher Education Coordinating Board certification does not constitute an endorsement of any institution, course or degree program. Such certification merely indicates that certain minimum standards have been met under the rules and regulations of institutional certification as defined in Arkansas § 6-61-301. The student should be aware that these degree programs may not transfer. The transfer of course/degree credit is determined by the receiving institution.
California Bureau for Private Postsecondary Education (not required)
1747 N. Market Blvd., Suite 225
Sacramento, CA 95834
(916) 431-6959
www.bppe.ca.gov
Colorado Commission on Higher Education (not required)
1600 Broadway, Suite 2200
Denver, CO 80202
(303) 862-3001
Connecticut Office of Higher Education (registered)
450 Columbus Blvd., Suite 510
Hartford, CT 06103-1841
(860) 947-1800
Delaware Department of Education (approved)
401 Federal Street, Suite 2
Dover, DE 19901
(302) 735-4120
District of Columbia Higher Education Licensure Commission (ceased enrolling students as of August 1, 2018)
1050 First Street NE
Washington, DC 20002
(202) 727-6436
Florida Department of Education Commission for Independent Education (not required*)
325 West Gaines Street, Suite 1414
Tallahassee, FL 32399
(850) 245-3200
*FLDOE has approved the UAGC Post Baccalaureate Teaching Certificate program.
Georgia Nonpublic Postsecondary Education Commission (authorized)
2082 E. Exchange Place, Suite 220
Tucker, GA 30084-4113
(770) 414-3300
Hawaii Postsecondary Education Authorization Program (not required)
P.O. Box 541
Honolulu, HI 96809
(808) 586-7327
Idaho State Board of Education (not required)
650 W. State Street, 3rd Floor
Boise, ID 83720-0037
(208) 334-2270
Illinois Board of Higher Education (formal exemption)
1 N. Old State Capitol Plaza, Suite 333
Springfield, IL 62701-1377
(217) 782-2551
Indiana Board for Proprietary Education (authorized)
The Indiana Board for Proprietary Education
101 West Ohio Street, Suite 300
Indianapolis, IN 46204-1984
(317) 232-1033
[email protected]
Iowa College Student Aid Commission (registered)
475 SW Fifth St., Suite D
Des Moines, IA 50309
(877) 272-4456
Kansas Board of Regents (approved)
1000 SW Jackson St., Suite 520
Topeka, KS 66612-1368
(785) 430-4240
Kentucky Council on Postsecondary Education (not required)
100 Airport Rd., 3rd Floor
Frankfort, KY 40601
(502) 573-1555
Louisiana Board of Regents (not required)
1201 N. Third Street, Suite 6-200
Baton Rouge, LA 70802
(225) 342-4253
Maine Department of Education (not required)
23 State House Station
Augusta, ME 04333
(207) 624-6600
Maryland Higher Education Commission (registered)
6 N. Liberty Street
Baltimore, MD 21201
(410) 767-3300
Massachusetts Department of Higher Education (ceased enrolling students as of August 1, 2014)
One Ashburton Place, Room 1401
Boston, MA 02108
(617) 994-6950
Michigan Department of Labor and Economic Opportunity (authorized)
P.O. Box 30805
Lansing, MI 48909
(517) 335-4000
Minnesota Office of Higher Education (registered)
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
(651) 642-0567
The University of Arizona Global Campus is registered with the Minnesota Office of Higher Education pursuant to Minnesota Statutes sections 136A.61 to 136A.71. Registration is not an endorsement of the institution. Credits earned at the institution may not transfer to all other institutions.
Mississippi Commission on College Accreditation (not required)
3825 Ridgewood Road
Jackson, MS 39211
(601) 432-6198
Missouri Department of Higher Education and Workforce Development (certified)
301 W. High Street, Suite 870
Jefferson City, MO 65101
(573) 751-2361
Montana Board of Regents of Higher Education (authorized)
560 North Park Avenue
Helena, MT 59601
(406) 449-9124
Nebraska Coordinating Commission for Postsecondary Education (not required)
140 N. 8th St., Suite 300
Lincoln, NE 68508
(402) 471-2847
Nevada Commission on Postsecondary Education (agent authorization)
2800 E. St. Louis Ave.
Las Vegas, NV 89104
(702) 486-7330
New Hampshire Department of Education, Higher Education Commission (not required)
101 Pleasant Street
Concord, NH 03301
(603) 271-3494
New Jersey Secretary of Higher Education (not required)
1 John Fitch Plaza
10th Floor, PO Box 542
Trenton, NJ 08625
(609) 292-4310
New Mexico Higher Education Department (authorized)
2044 Galisteo Street, Suite 4
Santa Fe, NM 87505
(505) 476-8400
New York State Education Department Office of College and University Evaluation (ceased enrolling students as of March 12, 2021)
89 Washington Avenue, Room 960EBA
Albany, NY 12234
(518) 474-1551
University of North Carolina Board of Governors State Authorization Unit (ceased enrolling students as of July 20, 2023)
223 S. West Street, Suite 1800
Raleigh, NC 27603
(919) 962-1000
North Dakota University System (formal exemption)
600 E. Blvd. Ave. Dept 215
Bismarck, ND 58505
(701) 328-2960
Ohio Department of Higher Education (not required)
25 South Front Street
Columbus, OH 43215
(614) 387-1466
Ohio State Board of Career Colleges and Schools (not required)
30 East Broad Street, Suite 2481
Columbus, OH 43215
(614) 466-2752
Oklahoma State Regents for Higher Education (not required)
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
(405) 225-9100
Oregon Higher Education Coordinating Commission Office of Degree Authorization (authorized)
3225 25th Street SE
Salem, OR 97302
(503) 947-5716
Pennsylvania Department of Education (registered)
333 Market Street
Harrisburg, PA 17126
(717) 783-6788
Rhode Island Office of the Postsecondary Commissioner (ceased enrolling students as of December 2, 2022)
560 Jefferson Boulevard, Suite 200
Warwick, RI 02886
(401) 736-1100
South Carolina Commission on Higher Education (not required)
1122 Lady Street, Suite 400
Columbia, SC 29201
(803) 737-2260
South Dakota Secretary of State (not required)
500 East Capitol Avenue
Pierre, SD 57501
(605) 773-3537
Tennessee Higher Education Commission (Optional Expedited Authorization)
312 Rosa L. Parks Ave., 9th Floor
Nashville, TN 37243
(615) 741-3605
Tennessee Residents: Any grievances not resolved on the institutional level may be forwarded to the Tennessee Higher Education Commission, 312 Rosa Parks Ave., 9th Floor, Nashville, TN 37243, (615) 741-3605.
Texas Higher Education Coordinating Board (authorized)
1081 N. Congress Ave., Suite 12.200
Austin, TX 78701
(512) 427-6101
Texas Workforce Commission Career Schools and Colleges (not required)
101 East 15th Street
Austin, TX 78778-0001
(512) 936-3100
Utah Division of Consumer Protection (not required)
160 East 300 South, 2nd floor
Salt Lake City, UT 84114
(801) 530-6601
Vermont Agency of Education (not required)
1 National Life Drive, Davis 5
Montpelier, VT 05620-2501
(802) 828-1130
State Council of Higher Education for Virginia (certified)
Certified to operate by SCHEV.
101 North 14th Street, 10th Floor
James Monroe Building
Richmond, VA 23219
(804) 225-2600
Washington Student Achievement Council (not required)
917 Lakeridge Way, SW
Olympia, WA 98502
(360) 753-7800
West Virginia Higher Education Policy Commission (not required)
1018 Kanawha Blvd E., Ste 700
Charleston, WV 25301
(304) 558-2101
Wisconsin Educational Approval Program (approved)
4822 Madison Yards Way, 3rd Floor
Madison, WI 53705
(608) 266-2112, option 8
Wisconsin Residents: In the event student complaints are not satisfactorily resolved with the school, students can contact the State of Wisconsin Educational Approval Program at (608) 266-1996.
Wyoming Department of Education (authorized)
122 W. 25th Street, Suite E200
Cheyenne, WY 82002
(307) 777-7675
Puerto Rico Council on Education (ceased enrolling students as of August 1, 2018)
P.O. Box 9023271
San Juan, PR 00902-3271
(787) 722-2121
Veterans Education:
Arizona State Approving Agency (AZ SAA)
Arizona Department of Veterans' Services
3839 N. 3rd Street
Phoenix, AZ 85012
602-255-3373
Student Complaint State Contact Information
Students are encouraged to use the University procedures outlined in the Student Rights and Responsibilities section of the Academic Catalog to informally or formally file complaints. Any student may contact his or her specific state agency directly to register a complaint. See below for information on registering a complaint in your state.
Information on Registering a Complaint with a State
The University takes active steps to provide a positive learning environment and resources to assist students in meeting their educational goals. Though it always is the University's desire to see students have a dispute-free experience, the University understands that sometimes challenges will arise. While students are able to file a complaint at an external agency, the University provides options for internally resolving a dispute. The University offers internal resolution options through the Resolution Center. The Resolution Center provides the University of Arizona Global Campus students, prospective applicants, alumni, former students and others with concerns about something relating to the student experience with an opportunity to swiftly and fairly resolve any confusion, frustration, or issue. Individuals with an escalated dispute will meet with one of the Resolution Center's trained resolution professionals, who will review the situation and guide the individual to the process that is most appropriate for the nature of the concern. Individuals with a concern will have the ability to resolve their concerns informally or through the formal grievance process. (For more information about the Resolution Center, please visit the Resolution Center.)
Any student may contact his or her specific state agency directly to register a complaint.
ALABAMA
Alabama Commission on Higher Education
P. O. Box 302000
Montgomery, AL 36130-2000
Alabama Community College System
P.O. Box 302130
Montgomery, AL 36130-2130
https://psl.asc.edu/External/Complaints.aspx
ALASKA
Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
[email protected]
https://acpe.alaska.gov/ConsumerProtection
ARIZONA
Arizona State Board for Private Postsecondary Education
1740 W. Adams, Suite 3008
Phoenix, AZ 85007
https://ppse.az.gov/student-complaint-procedure
ARKANSAS
Arkansas Division of Higher Education
101 E. Capitol Ave., Suite 300
Little Rock, AR 72201
https://adhe.edu/institutions/division-of-academic-affairs
CALIFORNIA
California Bureau of Private Postsecondary Education
P.O. Box 980818
West Sacramento, CA 95798-0818
[email protected]
https://www.bppe.ca.gov/enforcement/complaint.shtml
Office of the Attorney General
Public Inquiry Unit
P.O. Box 9044255
Sacramento, CA 94244-2550
https://oag.ca.gov/sites/all/files/agweb/pdfs/contact/business_corpform.pdf
COLORADO
Colorado Department of Higher Education
1600 Broadway, Suite 2200
Denver, Colorado 80202
https://cdhe.colorado.gov/students/how-do-i/file-a-student-complaint
CONNECTICUT
Connecticut Office of Higher Education
450 Columbus Blvd., Suite 707
Hartford, CT 06103-1841
(860) 947-1800
[email protected]
Connecticut Department of Consumer Protection
450 Columbus Blvd., Suite 901
Hartford, CT 06103-1840
[email protected]
https://portal.ct.gov/DCP/Complaint-Center/Consumers---Complaint-Center
Consumer Complaint Hotline: (800) 842-2649
DELAWARE
Delaware Department of Education Higher Education Office
The Townsend Building
401 Federal St., Suite 2
Dover, DE 19901
https://www.doe.k12.de.us/domain/226
[email protected]
Delaware Department of Justice
Consumer Protection Unit
820 N. French Street, 5th floor
Wilmington, DE 19801
(800) 220-5424
https://attorneygeneral.delaware.gov/fraud/cmu/complaint/
[email protected]
DISTRICT OF COLUMBIA
District of Columbia Office of the State Superintendent of Education
Higher Education Licensure Commission
1050 First Street NE, 5th floor
Washington, DC 20002
https://helc.osse.dc.gov/topic/helcadmin/community-stakeholders/public-complaints
FLORIDA
Florida Department of Education
Office of Inspector General
325 W. Gaines Street, Suite 1201
Tallahassee, FL 32399-0400
https://web01.fldoe.org/IGComplaintSSO/ComplaintForm.aspx
GEORGIA
Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl. #220
Tucker, GA 30084-5334
https://gnpec.georgia.gov/student-resources/complaints-against-institution
HAWAII
Hawaii Postsecondary Education Authorization Program
Department of Commerce and Consumer Affairs
P.O. Box 541
Honolulu, HI 96809
[email protected]
https://cca.hawaii.gov/hpeap/student-complaint-process/
IDAHO
Idaho Office of the State Board of Education
State Authorization Program Manager
P.O. Box 83720
Boise, ID 83720-0037
[email protected]
(208) 332-1587
https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/student-complaint-procedures/
ILLINOIS
Illinois Board of Higher Education
1 North Old State Capitol Plaza, Suite 333
Springfield, IL 62701-1404
https://complaints.ibhe.org/
Institutional Complaint Hotline: (217) 557-7359
Office of the Illinois Attorney General
Consumer Protection Bureau
500 South Second Street
Springfield, IL 62701
(217) 782-1090
https://www.illinoisattorneygeneral.gov/File-A-Complaint/
INDIANA
Indiana Commission for Higher Education
Attention: Complaints
101 West Ohio St., Suite 300
Indianapolis, IN 46204-1984
https://www.in.gov/che/student-complaints/
[email protected]
IOWA
Iowa College Student Aid Commission
475 SW Fifth St., Suite D
Des Moines, IA 50309
(877) 272-4456
https://iowacollegeaid.gov/StudentComplaintForm
KANSAS
Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Suite 520
Topeka, KS 66612-1368
(785) 430-4240
[email protected]
https://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process
KENTUCKY
Kentucky Council on Postsecondary Education
100 Airport Road
Frankfort, KY 40601
[email protected]
https://cpe.ky.gov/campuses/complaintform.html
Office of Consumer Protection
1024 Capital Center Drive, Suite 200
Frankfort, KY 40601
(502) 696-5389
https://www.ag.ky.gov/Resources/Consumer-Resources/Consumers/Pages/Consumer-Complaints.aspx
LOUISIANA
Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677
https://www.laregents.edu/student-complaint-process/
Louisiana Office of the Attorney General
Consumer Protection Section
P.O. Box 94005
Baton Rouge, LA 70804-9005
(800) 351-4889
(225) 326-6465
[email protected]
http://www.ag.state.la.us/ConsumerDisputes
MAINE
Maine Department of Education
23 State House Station
Augusta, ME 04333-0023
Maine Attorney General Consumer Information and Mediation Service
6 State House Station
Augusta, ME 04333
(800) 436-2131
https://www.maine.gov/ag/consumer/complaints/complaint_form.shtml
MARYLAND
Maryland Higher Education Commission
6 North Liberty Street, 10th Floor
Baltimore, MD 21202
(410) 767-3388
https://mhec.maryland.gov/institutions_training/SiteAssets/Pages/colleges_universities/index/MHEC%20Complaint%20Process.pdf
Consumer Protection Division Office of the Attorney General
200 St. Paul Place
Baltimore, MD 21202
Consumer Protection Hotline: (410) 528-8662
Toll Free: (888) 743-0823
[email protected]
https://www.marylandattorneygeneral.gov/Pages/CPD/Complaint.aspx
MASSACHUSETTS
Massachusetts Department of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108
(617) 994-6963
https://www.mass.edu/forstufam/complaints/complaintform.asp
MICHIGAN
State of Michigan
Department of Labor and Economic Opportunity
Employment and Training, Post-Secondary Schools
P.O. Box 30726
Lansing, MI 48907
(517) 335-4000
[email protected]
https://www.michigan.gov/leo/-/media/Project/Websites/leo/Documents/WD/WD_PROGRAMS_SERVICES/PSS/PostsecondarySchools_StatementofComplaint__Form_032020_685913_7-(26).docx?rev=ce0d48fbe9244094b0c9f0a436fcc39e
MINNESOTA
Registration & Licensing
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108
(651) 256-3965
[email protected]
https://www.ohe.state.mn.us/mPg.cfm?pageID=1078
MISSISSIPPI
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211
(601) 432-6372
http://www.mississippi.edu/mcca/student_complaint_process.asp
Consumer Protection Division
Office of the Attorney General
P.O. Box 220
Jackson, Mississippi 39205
[email protected]
https://www.ago.state.ms.us/divisions/consumer-protection/
MISSOURI
Missouri Department of Higher Education and Workforce Development
301 W. High Street
P.O. Box 1469
Jefferson City, MO 65102-1469
(537) 526-1577
[email protected]
Policy: https://dhewd.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf
MONTANA
Montana Board of Regents
Office of the Commissioner of Higher Education
Montana University System
560 North Park Avenue
P.O. Box 203201
Helena, MT 59620-3201
https://mus.edu/MUS-Statement-of-Complaint-Process.html
Montana Department of Justice
Office of Consumer Protection
P.O. Box 200151
Helena, MT 59620-0151
[email protected]
(406) 444-4500
https://dojmt.gov/consumer/consumer-complaints/
NEBRASKA
Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions
Consumer Affairs Response Team
Nebraska Attorney General’s Office
2115 State Capitol
Lincoln, NE 68509
https://www.nebraska.gov/apps-ago-complaints/?preSelect=CP_COMPLAINT
Consumer Protection Hotline: (800) 727-6432
NEVADA
Nevada Commission on Postsecondary Education
2800 E. St. Louis Avenue
Las Vegas, Nevada 89104
(702) 486-7330
[email protected]
https://cpe.nv.gov/Students/Students_Home/
NEW HAMPSHIRE
New Hampshire Department of Education
101 Pleasant Street
Concord, NH 03301
(603) 271-3494
[email protected]
https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx
NEW JERSEY
Office of the Secretary of Higher Education
Attn: Complaints
P.O. Box 542
Trenton, NJ 08625-0542
https://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
New Jersey Division of Consumer Affairs
P.O. Box 45025
Newark, NJ 07101
(973) 504-6200
[email protected]
https://www.njconsumeraffairs.gov/Pages/Consumer-Complaints.aspx
NEW MEXICO
New Mexico Higher Education Department
2044 Galisteo Street, Suite 4
Santa Fe, NM 87505-2100
(505) 476-8400
https://hed.nm.gov/students-parents/student-complaints
[email protected]
NEW YORK
New York Office of College and University Evaluation
New York State Education Department
89 Washington Avenue, EBA Room 960
Albany, NY 12234
[email protected]
https://www.nysed.gov/college-university-evaluation/complaints
Office of the New York State Attorney General
Justice Building
Empire State Plaza
Albany, NY 12223
(800) 771-7755
NORTH CAROLINA
North Carolina Office of Postsecondary Education Complaints
c/o Student Complaints
910 Raleigh Road
Chapel Hill, NC 27515-2688
[email protected]
https://www.northcarolina.edu/wp-content/uploads/reports-and-documents/academic-affairs/student_complaint_policy.pdf
NORTH DAKOTA
North Dakota University System
Director of Academic Affairs & Workforce Commission
600 E. Boulevard Ave., Dept. 215
Bismarck, ND 58505-0230
(701) 328-4136
[email protected]
https://ndus.edu/state-authorization-sara/
North Dakota Consumer Protection Division
Office of Attorney General
1720 Burlington Drive, Suite C
Bismarck, ND 58503-7736
[email protected]
(701) 328-2210
https://attorneygeneral.nd.gov/consumer-resources/consumer-complaints/
OHIO
Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215-4183
(877) 644-3668
[email protected]
Ohio Board of Career Colleges and Schools
30 East Broad Street, Suite 2481
Columbus, OH 43215-31414
(614) 466-2752
[email protected]
https://scr.ohio.gov/information-for-students/file-a-complaint
Ohio Attorney General
Consumer Protection Section
30 E. Broad St., 14th floor
Columbus, OH 43215-3400
(800) 282-0515
https://www.ohioattorneygeneral.gov/Individuals-and-Families/Consumers/File-A-Complaint.aspx
OKLAHOMA
Oklahoma State Regents for Higher Education
655 Research Parkway,
Suite 200
Oklahoma City, OK 73104
(405) 225-9100
https://www.okhighered.org/resources/Student-Complaint-Form/
Oklahoma Office of the Attorney General
Consumer Protection Unit
313 NE 21st Street
Oklahoma City, OK 73105
(833) 681-1895
[email protected]
https://www.oag.ok.gov/consumer-protection
OREGON
Oregon Higher Education Coordinating Commission
Oregon Office of Degree Authorization
3225 25th St. SE
Salem, OR 97302
(503) 881-2738
[email protected]
https://www.oregon.gov/highered/about/Pages/complaints.aspx
Oregon Department of Justice
Consumer Protection
1162 Court St. NE
Salem, OR 97301-4096
(877) 877-9392
[email protected]
https://justice.oregon.gov/consumercomplaints/
PENNSYLVANIA
State Board of Private Licensed Schools
Pennsylvania Department of Education
333 Market Street, 12th Floor
Harrisburg, PA 17126-0333
(717) 783-8228
[email protected]
https://www.education.pa.gov/Documents/Postsecondary-Adult/College%20and%20Career%20Education/Private%20Licensed%20Schools/Student%20Complaint%20Form.pdf
Office of Attorney General
Bureau of Consumer Protection
15th Floor, Strawberry Square
Harrisburg, PA 17120
(800) 441-2555
https://www.attorneygeneral.gov/submit-a-complaint/
RHODE ISLAND
Rhode Island Office of the Postsecondary Commissioner
560 Jefferson Blvd., Suite 200
Warwick, RI 02886
(401) 736-1100
[email protected]
https://riopc.edu/services/help-for-students/
Rhode Island Office of the Attorney General
Consumer Protection
150 South Main Street
Providence, RI 02903
(401) 274-4400
https://riag.ri.gov/forms/consumer-complaint
SOUTH CAROLINA
South Carolina Commission on Higher Education
Academic Affairs
Attn: Student Complaint
1122 Lady St., Suite 300
Columbia, SC 29201
[email protected]
(803) 737-2260
https://www.che.sc.gov/sites/che/files/Documents/Licensing%20updates/Complaint_Procedures_and_Form.pdf
SOUTH DAKOTA
South Dakota Secretary of State
Capitol Building
500 East Capitol Avenue, Suite 204
Pierre, SD 57501-5070
[email protected]
(605) 773-3537
South Dakota Office of Attorney General
Division of Consumer Protection
1302 E Hwy 14 Suite 3
Pierre, SD 57501-8053
(605) 773-4400
https://consumer.sd.gov/complaintform.aspx
TENNESSEE
Tennessee Higher Education Commission
312 Rosa Parks Ave., 9th Floor
Nashville, TN 37243
(615) 253-7453
[email protected]
https://www.tn.gov/content/tn/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.html
TEXAS
Texas Higher Education Coordinating Board
Office of General Counsel
P.O. Box 12788
Austin, Texas 78711-2788
[email protected]
https://www.highered.texas.gov/student-complaints/
Texas Workforce Commission – Career Schools and Colleges
101 East 15th Street, Room 226T
Austin, Texas 78778-0001
[email protected]
(512) 936-3100
https://www.twc.state.tx.us/files/jobseekers/csc-401a-student-complaint-form-twc.pdf
Additional complaint information: https://www.twc.texas.gov/jobseekers/career-schools-colleges-students
Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
UTAH
Utah Division of Consumer Protection
Attention: Complaint Processor
Heber M. Wells Building, 2nd Floor
160 East 300 South, P.O. Box 146704
Salt Lake City, Utah 84114-6704
(801) 530-6601
[email protected]
https://db.dcp.utah.gov/complaints.html
VERMONT
Vermont Agency of Education
1 National Life Drive, Davis 5
Montpelier, VT 05620-2501
(802) 828-5535
[email protected]
[email protected]
https://education.vermont.gov/documents/postsecondary-program-complaint-resolution
Office of the Vermont Attorney General
109 State Street
Montpelier, VT 05609-1001
(800) 649-2424
[email protected]
https://ago.vermont.gov/consumer-assistance-program-complaint-form
VIRGINIA
State Council of Higher Education for Virginia
101 N. 14th St., 10th Floor
James Monroe Building
Richmond, VA 23219
(804) 225-2600
https://www.schev.edu/students/resources/student-complaints
Office of the Attorney General of Virginia
Consumer Protection Section
202 North Ninth Street
Richmond, Virginia 23219
(800) 552-9963
https://www.oag.state.va.us/consumercomplaintform/form/start?AspxAutoDetectCookieSupport=1
WASHINGTON
Washington Student Achievement Council
917 Lakeridge Way SW
P.O. Box 43430
Olympia, WA 98504-3430
[email protected]
https://wsac.wa.gov/student-complaints
WEST VIRGINIA
Executive Vice Chancellor for Administration
West Virginia Council for Community and Technical College Education
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700
Charleston, WV 25301
https://www.wvhepc.edu/wp-content/uploads/2021/10/Student-Complaint-Process.pdf
West Virginia Office of the Attorney General
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789
(800) 368-8808
[email protected]
https://appengine.egov.com/apps/wv/ago/consumercomplaint
WISCONSIN
Wisconsin Educational Approval Program
PO Box 8366
Madison, WI 53708-8366
[email protected]
(608) 266-1996
https://dsps.wi.gov/Pages/Programs/EducationalApproval/EAPFileAComplaint.aspx
WYOMING
Wyoming Department of Education
122 W. 25th St., Suite E200
Cheyenne, WY 82002
(307) 777-7675
https://edu.wyoming.gov/wp-content/uploads/2021/10/Student-Complaint-Process.pdf
Wyoming Attorney General’s Office
Consumer Protection and Antitrust Unit
109 State Capitol
Cheyenne, WY 82002
(307) 777-6397
[email protected]
PUERTO RICO
Puerto Rico Council on Education
P.O. Box 9023271
San Juan, PR 00902-3271
(787) 722-2121
Puerto Rico Department of Justice
P.O. Box 9020192
(787) 721-2900
San Juan, PR 00902-0192
https://www.justicia.pr.gov/querellas-2/
Adverse Action Information
California lawsuit: On March 7, 2022, Zovio received a court order to pay $22.4 million in statutory penalties relating to the California Attorney General’s (CAG) lawsuit, which was originally filed in 2017. Given Zovio’s position that its practices complied at all times with California law, management has decided to appeal the decision.