Learning Resources & Products
The Learning Resources and Products team facilitates and manages the strategic selection and deployment of learning materials at UAGC. This includes advising faculty on quality and cost-effective third-party resources through the Learning Resources Procurement group, envisioning the user experience for the UAGC proprietary eReader, Constellation, and creating and updating custom content through the Learning Resources Editorial group. This award-winning custom content is:
- Designed in partnership with faculty and subject matter experts to meet the specific learning outcomes of a UAGC course and its students.
- Developed by a professional publishing team with eLearning and publishing best practices and editing.
- Adopted and licensed externally for use at other higher education institutions.
Caring for students through content means meeting students where they are, focusing on their learning, and empowering them toward future success. Learning materials should be readable, relevant, and inclusive—and also rigorous, thought-provoking, and aspirational. We believe that high-quality, effective, customized content is a powerful tool that can help create an inspiring, supportive environment for students and faculty alike.
Academic support services are provided by the Learning Support team, which is comprised of the Library, Writing Center, and Tutoring support. This team’s role in the Culture of Care at UAGC is to understand our students’ research and writing pain points and design our services, platforms, and supports to meet them where they are and provide them the tools needed to persist in their coursework and complete their programs. Our custom resources, expert guidance in curriculum development, and direct student-facing 1:1 support are driven by our goal to provide each student with the foundational research and writing skills needed to succeed in their educational goals and beyond. Our outreach liaisons ensure our support gets to those that need it most.
Academic Student Support Services Leadership Team
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Our academic support services are branded SupportU because we aim to support every individual student. Our services are designed to support the unique needs of UAGC students—to meet them wherever they are in their academic journey, at whatever time academic support is needed, and in whichever modality suits their learning style and preferences.
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Public-facing Writing Center website: Writing and APA guides & samples, templates, and video tutorials that are also embedded in courses at the point of need.
Multimodal student support:
- Asynchronous Writing Support: Drop-off paper review for writing feedback with a 12-hour turnaround and Monday-Friday individualized email support.
- Live 1:1 Writing Support: 24/7 live writing tutoring for every student in every course.
- Quick Answers : A searchable knowledge base of commonly asked questions.
- Grammarly: Free premium Grammarly account available to all students.
- Writing Workshops: Live monthly writing workshops available to all.
Curriculum support: Dedicated Writing Consultant for all course developments and revisions.
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Robust online library: Students, faculty, and staff have 24/7 access to online library resources via the UAGC Library’s website, accessed from all Canvas classrooms and the Student Portal. The Library contains over 90 database subscriptions aligned with institutional and programmatic learning outcomes to support all UAGC programs.
Multimodal student support:
- DIY supports: Research guides, Quick Answers, video tutorials, and tip sheets are available on the UAGC Library website and embedded in courses at the point of need.
- 1:1 Library Support: 24/7 live library tutoring, email reference, and weekly phone reference hours for every student in every course.
Curriculum support: Dedicated Library Liaison for all course developments and revisions.
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UAGC provides 24/7/365 access to quality online tutoring for students who need an extra layer of support on their own schedule, whenever needed. Tutoring is accessed directly from the online classroom and offers:
- 24/7/365 live online writing and library tutors available to all students.
- 24/7/365 live online subject tutors for select subjects, including math, accounting, and statistics.
- One-to-one tutoring sessions.
- Online access with options for chat, audio, video, and screen and file sharing.