The University of Arizona Global Campus achieves Quality Matters Online Learner Support Program Certification

[Chandler, AZ, November 16, 2023] – The University of Arizona Global Campus (UAGC) is proud to announce that all its online programs have been awarded the prestigious Quality Matters Online Learner Support Program Certification. This recognition reaffirms the commitment of UAGC to providing comprehensive online learner support, and continuously improving the academic and student services offered.

Quality Matters Online Learner Support Program Certification is a rigorous evaluation that assesses the critical student and academic services that are essential for the success of online learners. The certification process involves a thorough examination of the methods universities use to measure student success and a comprehensive review of how they collect and utilize learner feedback to enhance their services. UAGC has successfully demonstrated its dedication to supporting online learners by providing detailed narratives outlining how each service supports their needs and promotes overall learner success.

"We are thrilled to receive the Quality Matters Online Learner Support Program Certification,” said Morgan Johnson, vice president of academic experience and interim chief academic officer at UAGC. “This recognition reflects our ongoing commitment to ensuring the success of our online learners. UAGC has worked tirelessly to develop, redesign, and reorganize our online learner support units to cater to the diverse needs of our students. We are especially proud of our intentional approach to collecting and applying historical data derived from online learner feedback. This model of continuous improvement exemplifies our dedication to providing exceptional online education."

The commitment by UAGC to online learner success is evident in the final report of the external reviewer who conducted the assessment: "It is clear from the extensive evidence provided that your team is invested in the success of all online learners and has developed, redesigned, and reorganized online learner support units to specifically address their diverse needs. Your institution’s intentional approach to collecting and applying historical data regarding online learner feedback is a wonderful model of continuous improvement in this area."

UAGC is one of only ten universities nationwide where all online programs have met the stringent criteria for Quality Matters Online Learner Support Program Certification. This recognition showcases the dedication of UAGC to providing quality education, support, and services to its online learners.

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For more information about the University of Arizona Global Campus, visit uagc.edu.