UAGC is committed to a mission-centric approach to our academic offerings and services. Innovation is at the core of our approach and a promise to our students. Our focus on high-quality academic experiences is foundational to how we approach innovation at UAGC. Innovation is a catalyst for solving problems to ensure students have the tools and resources they need to support their success during their degree programs and beyond. This approach ensures our academic offerings are competitive and accessible to the adult student population we serve and ultimately drive improved outcomes. The Office of Academic Innovation and Operations at UAGC is comprised of teams that provide students with direct and indirect academic support services that shape the UAGC student journey.
Academic Innovation & Operations Leadership Team

Dr. Bryan Aylward
Associate Vice President, Office of Academic Innovation, Operations & Technology - Academic Operations

Lindsay Devine
Director - Learning Resources & Products

Kira Heske
Senior Manager, Learning Support -

Morgan Johnson
Vice President of Academic Experience and Interim Chief Academic Officer - Academic Experience

Cole McFarren
Associate Director - Academic Technology and Innovation
Learning Resources Editorial
The Learning Resources Editorial team is the college textbook publishing group at UAGC. Staffed by experienced editors and eLearning professionals, the Editorial team develops content for interactive, award-winning eTextbooks, supplemental materials, and courseware. We partner with faculty to identify student needs and guide subject-matter experts through the authoring and peer review process.
Caring for students through content means meeting students where they are, focusing on their learning, and empowering them toward future success. Learning materials should be readable, relevant, and inclusive—and also rigorous, thought-provoking, and aspirational. We believe that high-quality, effective, customized content is a powerful tool that can help create an inspiring, supportive environment for students and faculty alike.
UAGC Writing Center
The Writing Consultants at the UAGC Writing Center provide writing resources and support to empower every student to succeed as an academic writer and ensure the needed writing skills to advance in their careers. The Writing Center services include 24/7 access to live online writing tutoring, paper review feedback with a 24-hour turnaround, a free Premium Grammarly subscription, and a searchable website of writing and APA tutorials and examples. Writing Consultants also provide stakeholder reviews during the course development process and outreach for their services.
UAGC Library
The Librarians at the UAGC Library help learners with research and other library-related topics to develop and grow in information literacy in order to successfully complete their programs. The Library features over ninety databases which include scholarly articles, e-books, videos, and open-access resources. The Library also includes scalable DIY supports, including a searchable knowledge base of common questions, instructional materials such as tip sheets, Research Guides, and tutorials which are also embedded in a course at the point of need. Library Services provides 24/7 access to live online library tutoring and additional support through phone and email. In addition, Librarians provide stakeholder reviews during the course development process and outreach for their services.
UAGC Tutoring Services
UAGC provides 24/7/365 access to quality online tutoring for students who need an extra layer of support on their own schedule, whenever needed. Tutoring is accessed directly from the online classroom and offers:
- 24/7/365 live online writing and library tutors available to all students
- 24/7/365 live online subject tutors for select subjects, including math, accounting, and statistics
- One-to-one tutoring sessions
- Online access with options for chat, audio, video, and screen and file sharing